AppleCare+ with Theft and Loss provides coverage for up to two incidents of accidental damage, theft, and loss every 24 months. 00, and Replacement Processing Fees ranging from $99. Tech Expert may be available separately for $7/month. For your protection, be sure to retain your tracking number for any returned device. Non-return fee If your device is damaged or if your lost device is later found, you can avoid non-return fees of up to $1,500 by. Returned devices will ship within 5 business days. Such forms will not be honored. Sprint Complete customers: If you have only a cracked front screen damage and have coverage available, an accidental damage from handling. Device Recovery: Trade-in qualifying device for credit. There will not be exceptions for personal preference returns/exchanges. " In addition to the insurance fees that you've paid on it since its purchase, you may be charged a "deductible" that offsets the cost that your provider assumes by issuing a new phone. This is being sold AS IS. Find many great new & used options and get the best deals for LG G6 32GB Black LS993 (Sprint) Damaged Read Carefully WD3780 at the best online prices at eBay! Free shipping for many products!. Sprint Complete customers: If you have only a cracked front screen damage and have coverage available, an accidental damage from handling. Sprint reserves the. The fee varies based on the amount of damage. Box 03, Alpharetta, GA 30009-9998. For Sprint, U. With that being said, customers must return the Sprint device in excellent working condition without any cracks, damage or technological issues. One would think Sprint would not want to loose a customer over a damage fee on a device that will be obsolete in another year and a half. • ERP and TEP customers have to pay a fee of $50 $100, depending on the device. The amount usually falls between $150 and $200. Sprint had previously imposed the $10-a-month fee onto its 4G phones. With a Sprint Flex Lease, you pay a low monthly fee to lease your device from Sprint. Netbooks, notebooks, desktop modems, intrinsically safe device: r765IS by Motorola, Samsung Gear S II. Please see our Additional Fees page for details. So a family of four would pay $100 a month for their unlimited service. Claim based on Sprint's analysis of average LTE download speeds using Nielsen NMP data (Feb. Sprint Complete will cover the costs of repair, however, in some cases, you'll be required to pay a service fee to have your cell phone fixed, which can range from $25 to $450 depending on your device and the extent of the damage. Sprint offers a device protection plan perfect for a range of devices including prepaid phones from service and repair to device replacement, data protection and technical support. and fees as under Sprint Complete; depending on the device, ERP is available for $1, $3. 00 which was overages, bplus late fees plus device fees plus more late fees. Damage to the screen such as cracks, chips or deep gouges. Whether you are looking for an inexpensive way to stay in touch, or looking for the sophistication of a Smartphone, Sprint offers mobile phones and wireless devices designed to fit any lifestyle. All warranty replacement devices are refurbished devices and will be the same model as eligible device. The device has been on a payment plan for at least 90 days, and you've made at least three successful minimum payments. First of all, month-to-month phone insurance isn't the great deal it sounds like -- that relatively low monthly fee is only part of the cost you'll pay if your phone is damaged, lost or stolen. Returned devices will ship within 5 business days. • Hassle Free – For claims involving lost, stolen or damaged devices, customers can file a claim online 24/7. fees will apply and the ADH and malfunction claims will carry over to the newly activated device. Borrowers must be 18 years of age or older. If your device is not listed here, please call 1-866-866-6285 to determine which service fee or deductible applies to your device. The Service Request Conversion Fee is the difference between the repair fee and the replacement fee, in instances where the device cannot be repaired, if you elect to have your device replaced. The eligible costs include the Install Bill Balance for your previous phone and Early Termination Fees. There may be a fee or deductible for some repairs and/or replacements; If you have 3rd party insurance you can also have your device repaired before turning it in. There are a whole bunch of other terms and conditions in both the Sprint and T-Mobile lease programs. For a range of $9 to $13 per month (per line, depending on device model), customers receive comprehensive coverage that includes protection from loss, theft, accidental damage, device malfunction and threats to private data. Call the number on your invoice or receipt to cancel service. Damaged screen Not covered by warranty. Boost or Virgin devices, 4G only devices, GSM only devices, MVNO models, Special/Limited Edition devices. This device is fully functional and has been rigorously tested for every single functionality based on our 30-Point inspection. If the MaaS device or authorized replacement is returned to Sprint in good condition within 30 days after Sprint ships the new upgrade device, Sprint will credit your account in the amount of the final non-return fee that Sprint charged to your account at the time the MaaS Bundle Minimum Service Term was cancelled. It is getting to the point that you need a Ph. If your iPhone was damaged and you don't have AppleCare+ coverage, your repair fee will vary, depending on the repair, up to the out-of-warranty fee below. Terms for all other customers will vary including amount due at signing & taxes/fees. Be sure to look through the photos so you can see the condition of this device. Verizon will also charge back any promotional Trade in value if you return your promotional device, or exchange it for another device. Actual download speeds may vary by location and device capability. If Sprint is your carrier, you'll need to get a new nano-SIM card in order to activate your iPhone 11 or iPhone 11 Pro. AppleCare+ for iPhone extends your repair coverage and technical support to two years from the original purchase date of your iPhone. to the Sprint Promotion Site! Please enter your promotion code below: Check Status. How to switch phone carriers like a pro and avoid early termination fees By Mark Jansen December 21, 2018 12:30PM PST Early termination fees for smartphones are a thing of the past with phone. 2 Tech Expert may be available separately for $7/month. No equipment security deposit req. There are exceptions for devices received damaged from the warehouse, warranty exchanges, or with manager approval. You may be charged a fee if the defect/damage is not warranty related. If your damaged or malfunctioning device is not returned to us within forty-five (45) days, you may be charged a Non-Return Equipment Fee of up to the amount of the unsubsidized, new retail price of the enrolled device at the time. • Warranty will be voided if the device is returned damaged, not in the same condition as shipped or if the device has been opened. Non-return fee If your device is damaged or if your lost device is later found, you can avoid non-return fees of up to $1,500 by. In fact 96% of replacement devices are shipped the next business day. If I already have a Sprint device, can I use it with a Sprint Forward plan? Sprint Forward devices are specially designed to work with Sprint Forward plans. If you're within 14 days of your purchase date, you can simply take your device back to an authorized Sprint store for a refund - you will need to pay a $35 restocking fee After your 14 days is up, you'll need to pay off the balance of your lease and return your device(s) OR you can pay the purchase price of your device and keep your phone. com Forums Hosted PBX Voip-Asterisk Software Licensing Fees and VOIP Systems Forums Calendar Active Threads Forum Help Previous Thread. The fee varies based on the amount of damage. While most people don't know, when you have a Sprint phone insurance and you want to file a Sprint phone insurance claim, you need to understand that the process has associated fees. No equipment security deposit req. For mechanical or electrical phone failures, customers can visit a Sprint Phone Repair Center and receive the first two. A restocking fee of up to $55 for devices, not including tablets or iPads, may apply except where prohibited. Schedule a session. Sprint - Nationwide Coverage. Actual download speeds may vary by location and device capability. If it wasn't included, contact us. All warranties must be processed through the manufacturer and their terms and conditions apply. We’re backed by two A-rated insurers and have an 80% customer approval rating. Online registration is required to get your card. If the device was lost or stolen, the requirement to return the device does not apply. 4 months later, I've gotten no charge on it, or any charge for it in fact has been put on my account. Motorola Moto G6 Play 16GB Blue XT1922-7 (Sprint) Damaged Read Carefully BD5579 | eBay. Does not work with CDMA Carriers like Verizon or Sprint. How can you keep charging a device that's not on late fees?. This is being sold AS IS. All warranties must be processed through the manufacturer and their terms and conditions apply. He has Sprint insurance on the phone. only devices, GSM only devices, MVNO models, Special/Limited Edition devices. In addition to the monthly service charges billed for Sprint's Services, Sprint Surcharges, taxes, fees and other charges may be applied at the point of purchase or to your monthly invoice based on the type of wireless service you have, your device purchase method, and your geographical location. If the battery can't be removed, don't return the device because it won't be eligible for a gift card or account credit, and it won't be returned to you. Upon completion of 18-mo. 00 which was overages, bplus late fees plus device fees plus more late fees. It's convenient, affordable and designed to give you everything you need to protect your device wherever you go. If your device is not listed here, please call 1-866-866-6285 to determine which service fee or deductible applies to your device. 00 and no overdue items. Cracked Screen Damage fee – $250 Liquid Damage fee – $250 Device does not power on fee – $250. Sprint Complete will cover the costs of repair, however, in some cases, you'll be required to pay a service fee to have your cell phone fixed, which can range from $25 to $450 depending on your device and the extent of the damage. AppleCare+ with Theft and Loss provides coverage for up to two incidents of accidental damage, theft, and loss every 24 months. The phone has a cracked screen. Damaged sprint tower HowardForums is a discussion board dedicated to mobile phones with over 1,000,000 members and growing! For your convenience HowardForums is divided into 7 main sections; marketplace, phone manufacturers, carriers, smartphones/PDAs, general phone discussion, buy sell trade and general discussions. Get Sprint Complete app. 00 per day, up to the cost of the device. Borrowers must be in good standing with the Library: no fines/fees over $5. For claims involving lost, stolen or damaged devices, customers can file a claim online 24/7. Sprint stores will also be open to serve as charging stations. If your Guaranteed Delivery item isn’t on time, you can (1) return the item, for a refund of the full price and return shipping costs; or (2) keep the item and get a refund of your shipping costs (if shipping was free, get a $5 eBay voucher). If you return a device with any of these signs, you will be charged the total sales price of the replacement device and your damaged device will be returned to you. The Sprint Total Equipment Protection Plan can help people who have a knack for damaging or misplacing phones. sprint’s apple device enrollment program agreement The following Terms and Conditions (“Terms”), as Sprint may modify from time to time, apply to the enrollment and participation by Customer in Sprint’s Device Enrollment Program (“DEP”) for any eligible Apple device. Sprint Lease is an industry-first option that gives you the flexibility to lease select smartphones and tablets for a lower monthly cost versus purchasing the device. Have any of you heard of sprint waiving the damage fee? Will turning in a damaged device with another slightly older but great condition phone compensate? What are my options?. Damage fee is usually about $150. 00 per month (dependent on device value), with Repair Processing Fees of $79. Upon completion of 18-mo. To avoid a Damaged Device Fee, be certain your device is in good working condition, all components are included with the device return and that the device is unlocked. A complete guide to Verizon Wireless Device Payment and phone lease program. Equipment Replacement Program is insurance underwritten by Continental Casualty Company, a CNA company (CNA) and administered by Asurion Protection Services, LLC, a licensed agent of CNA (In California, Asurion Protection Services Insurance Agency, LLC, CA Lic. I want to switch from Sprint myself but if I switch before April 2020 I still owe them $255 for my Samsung Galaxy phone bought last October. The bank issues charge cards and credit cards for 1 last update 2019/11/16 small businesses under the 1 last update 2019/11/16 American Express Open brand. 2 days ago · Getting charged a damage device fee because my device was lost being sent back to sprint 🙃 missing from 8/23-9/20. I've heard mix on damaged fees. --(BUSINESS WIRE)-- With millions and. qualifying device & svc. The stainless steel scratches are less visible, will I be charged a damaged device fee?. AppleCare+ with Theft and Loss provides coverage for up to two incidents of accidental damage, theft, and loss every 24 months. First, it has shortened the 30-day return policy down to 14 days. Sprint reserves the. 00 per month, you can avoid the inconvenience and aggravation with Total Equipment Protection, our comprehensive protection solution. Use our Identifying Device Damage How to Use Guide to see if your device has any of these types of damage. 00, and Replacement Processing Fees ranging from $99. Insurance replacement devices from Asurion, including Apple-branded devices—typically carry a warranty of 1 year after replacement date; Accessories—if it was included with your device, it carries the same warranty as your device. But it worked perfectly and has no cracks or anything. The Damaged Device Fee is applied when a device is returned as defective for a Certified Like-New Replacement device, but is found to have been misused, has liquid damage, hardware alterations or unreasonable wear and tear. Keep in mind though that in many cases you'll be shipped a refurbished device rather than a brand new one. Each incident is subject to a service fee or deductible. For sale on Swappa: a gently-used KBJ191 HTC EVO 4G (Sprint) for $40 (KBJ191). Computer with a virus cannot be returned or exchanged under the Sprint Satisfaction Guarantees. 75, or $5 and ESRP is available for $8. If you're within 14 days of your purchase date, you can simply take your device back to an authorized Sprint store for a refund - you will need to pay a $35 restocking fee After your 14 days is up, you'll need to pay off the balance of your lease and return your device(s) OR you can pay the purchase price of your device and keep your phone. With Asurion protection plans, customers were back up and running with a replacement phone quickly. to the Sprint Promotion Site! Please enter your promotion code below: Check Status. Already have device protection? File a sprint insurance claim for your device and you could have a replacement in as little as 48 hours. They will pay a low monthly fee to lease the device, and at the end of the leasing period, they will return it to Sprint or pay an additional amount to own it. or return device. Why did I receive a $75. While most people don't know, when you have a Sprint phone insurance and you want to file a Sprint phone insurance claim, you need to understand that the process has associated fees. The first two claims made under either Total Equipment Protection plan do not incur additional fees; however, any additional claims made within a 12-month period are subject to a $25 service fee. Once it is damaged it is yours. Find many great new & used options and get the best deals for LG G6 32GB Black LS993 (Sprint) Damaged Read Carefully WD3780 at the best online prices at eBay! Free shipping for many products!. Service Fees range from $25 to $140 per approved repair, depending upon the type of device and nature of the damage and frequency of repair. $35 Restocking Fee - A $35 restocking fee is charged any time a device is returned to Sprint. The damaged device fee is set by the warehouse, so I wouldn't be able to tell you the amount based on the damage. Customers with covered Apple devices will have access to AppleCare Services, as. 00 and no overdue items. 75, or $5 and ESRP is available for $8. Motorola G6 Play 16GB Blue XT1922 (Sprint) Damaged Read Carefully WD3916 | eBay. 00 bill I got a $438. For most phones, Sprint charges monthly insurance fees of between $5 and $10. Boost or Virgin devices, 4G only devices, GSM only devices, MVNO models, Special/Limited Edition devices. 00, and Replacement Processing Fees ranging from $99. Do be careful with your device, though, because you’ll have to pay a damaged device fee if it’s harmed before you turn it in. Sprint is not responsible for any other devices or other equipment used in connection. Verizon will also charge back any promotional Trade in value if you return your promotional device, or exchange it for another device. eligible devices, types of repairable damage, and available select repair locations. The device should be in the same condition as sold. Plan automatically renews until cancelled. • ERP and TEP customers have to pay a fee of $50 $100, depending on the device. Schedule a session. The Samsung Galaxy S9 features a 12MP Dual Pixel Camera, expansive Infinity Display and long-lasting battery. If you are a 1Million Project student, please continue to login below. If your device is damaged and you are preparing to return it, you have a few choices: If you have Sprint Complete protection you can have your device repaired. This "Damaged Device Fee" could be as much as the replacement device's retail price. Sprint's device protection covers wireless phones, smartphones, Sprint mobile broadband cards, tablets, netbooks and notebooks. If I already have a Sprint device, can I use it with a Sprint Forward plan? Sprint Forward devices are specially designed to work with Sprint Forward plans. If your device has the kind of damage described in this guide, you have other options for getting a replacement device while avoiding a Damaged Device Fee: Check the My Verizon webiste or app to see if your device is eligible for an upgrade. Non-return fee If your device is damaged or if your lost device is later found, you can avoid non-return fees of up to $1,500 by. However, if the lost device is found, you should return it by using the pre-addressed, pre-paid return label included with the replacement device. I have a broken screen (hair line), and Im switching back to TMobile, what are my options so i dont have to pay for this? Tmobile have a switching option of up to $650 per line so they're gonna pay my balance from sprint. If your device is damaged and you are preparing to return it, you have a few choices: If you have Sprint Complete protection you can have your device repaired. AppleCare+ with Theft and Loss provides coverage for up to two incidents of accidental damage, theft, and loss every 24 months. Get Sprint Complete app. There is a deductible of $50 or $100, depending on the cost of the phone covered. The damage fee may be up to the purchase option price as found in your lease agreement. based on the carrier, the APN setting of the device, might need to be changed. Choose your mobile device, then add a plan and accessories. Without the Xfinity Mobile Protection Plan, you may still be eligible to upgrade your device, once eligible, by paying the early-upgrade fee. Sprint Buyback promotions have specific qualification requirements and eligibility will be confirmed when the device is received and processed. Sprint Complete customers: If you have only a cracked front screen damage and have coverage available, an accidental damage from handling. Corporate accounts with business device flat pricing or subject to a Custom or Master Services Agreement do not qualify. If it wasn’t included, contact us. Computer with a virus cannot be returned or exchanged under the Sprint Satisfaction Guarantees. You may accept the assessed value of the device or request to have your device returned to you. How to switch phone carriers like a pro and avoid early termination fees By Mark Jansen December 21, 2018 12:30PM PST Early termination fees for smartphones are a thing of the past with phone. Does not work with CDMA Carriers like Verizon or Sprint. One would think Sprint would not want to loose a customer over a damage fee on a device that will be obsolete in another year and a half. Find many great new & used options and get the best deals for LG G8 ThinQ 128gb Gray LM-G820UM (Sprint) Damaged Read Carefully RD217 at the best online prices at eBay!. Insurance costs you extra each month and helps you pay to fix cracked screens, water damage, and other repairs. If your device is not listed here, please call 1-866-866-6285 to determine which service fee or deductible applies to your device. Sprint's device protection covers wireless phones, smartphones, Sprint mobile broadband cards, tablets, netbooks and notebooks. " For Parts/Repair This device has been tested and determined to be damaged. Cracked Screen Damage fee – $250 Liquid Damage fee – $250 Device does not power on fee – $250. At your service. Actual download speeds may vary by location and device capability. I've been a loyal Sprint subscriber for over 10 years. Sim Lock: Sprint only. Damage fee is usually about $150. All warranties must be processed through the manufacturer and their terms and conditions apply. eligible devices, types of repairable damage, and available select repair locations. It's convenient, affordable and designed to give you everything you need to protect your device wherever you go. If the computer is out of warranty, a fee-based service may be initiated by contacting HP. 10% restocking fee is applied Buyer pays for shipping. Restocking Fee - A $35 restocking fee is charged any time a device is returned to Sprint. Netbooks, Notebooks, Tablets, Desktop Modems, Intrinsically safe device: r765IS, 4G only devices and Samsung M400 (activated under the Sprint As You Go program). How to switch phone carriers like a pro and avoid early termination fees By Mark Jansen December 21, 2018 12:30PM PST Early termination fees for smartphones are a thing of the past with phone. The Overland Park-based wireless company wrote in a consumer advisory that some users are. The amount usually falls between $150 and $200. Damaged/malfunctioning devices If the claim involves replacing a damaged or malfunctioning tablet, you will be provided with detailed instructions. He has Sprint insurance on the phone. So a family of four would pay $100 a month for their unlimited service. in cellphonery to understand all the choices, options, and terminology. All warranty replacement devices are refurbished devices and will be the same model as eligible device. Corporate accounts with business device flat pricing or subject to a Custom or Master Services Agreement do not qualify. Sprint Complete will cover the costs of repair, however, in some cases, you'll be required to pay a service fee to have your cell phone fixed, which can range from $25 to $450 depending on your device and the extent of the damage. Account must be in active status to qualify for the Sprint Satisfaction Guarantees. Box 03, Alpharetta, GA 30009-9998. Insurance replacement devices from Asurion, including Apple-branded devices—typically carry a warranty of 1 year after replacement date; Accessories—if it was included with your device, it carries the same warranty as your device. In some cases device issues can be serviced or repaired in about one hour. Bring your mobile number to Sprint and activate on Sprint Flex lease or purchase. If their phone is lost, stolen, or damaged, they will receive a replacement device next day (in most cases). Explore the latest cell phone deals from Sprint. amount excl. Sprint is not responsible for any other devices or other equipment used in connection. If your phone has been lost, stolen, or damaged beyond repair, you'll be able to replace it with Sprint Complete insurance for a flat fee. Sprint’s device protection covers wireless phones, smartphones, Sprint mobile broadband cards, tablets, netbooks and notebooks. Learn everything you need to know about Verizon device payment and phone leasing. Patrons must present their valid Ocean State Libraries library card and a valid ID to borrow a device. The eligible costs include the Install Bill Balance for your previous phone and Early Termination Fees. The fee is typically the current retail value of the device being returned. The Service Request Conversion Fee is the difference between the repair fee and the replacement fee, in instances where the device cannot be repaired, if you elect to have your device replaced. AppleCare+ with Theft and Loss provides coverage for up to two incidents of accidental damage, theft, and loss every 24 months. I tried multiple times to get with Verizon. If you change to a new eligible iPhone that is covered under the ACS administration, the ACS administration service fees will apply as applicable and any ADH or malfunction claims will not carry over to your new device because your claim. ; Estimated value may differ from appraised value. A complete guide to Verizon Wireless Device Payment and phone lease program. Sprint Complete will cover the costs of repair, however, in some cases, you'll be required to pay a service fee to have your cell phone fixed, which can range from $25 to $450 depending on your device and the extent of the damage. I just got off the phone with a two different reps that told me water damage VOIDS their 1 year guarantee. Sprint is not responsible for lost, late, damaged, misdirected, illegible or postage-due mail-in rebate forms. You may keep your new device, or return it to T-Mobile. Boost or Virgin devices, 4G only devices, GSM only devices, MVNO models, Special/Limited Edition devices. Access customer service online at Sprint. But it worked perfectly and has no cracks or anything. AppleCare+ provides coverage for up to two incidents of accidental damage from handling every 24 months. Sprint offers a device protection plan perfect for a range of devices – including prepaid phones – from service and repair to device replacement, data protection and technical support. Sprint's device protection covers wireless phones, smartphones, Sprint mobile broadband cards, tablets, netbooks and notebooks. Welcome to our comprehensive protection solutions to secure, replace and repair your device. The easiest way to trade-in is at a T-Mobile store to ensure accurate device value. If you have device protection on your device, you can file a claim with Asurion for a replacement device and continue with your monthly payment. Solve common customer service problems faster with our free step-by-step how-to guides. --(BUSINESS WIRE)-- With millions and. Getting charged a damage device fee because my device was lost being sent back to sprint 🙃 missing from 8/23-9/20. I have four lines that I pay about $350 a month. Please see our Additional Fees page for details. Find help for your cell phone: Learn about your bill usage, how your plan works, and get helpful info about your account. Restocking Fee - A $35 restocking fee is charged any time a device is returned to Sprint. Since we are eligible for upgrades I'm curious about just returning the devices as is and moving up to the S8. Then, when your lease ends, you have the option to: Purchase your phone in a lump sum, or over six monthly payments. May not be combined with other offers. Sprint reserves the. What would the damaged device fee be (to the best of your knowledge) for an s7 edge with: a prominent crack on the back panel in the top right, cracked camera lens, a 1 cm scratch on screen (very unnoticeable) and a USB port for when I plug in the charger it charges on and off - charges fine, but keeps going on and off charge, makes noise, etc. But know I didn't get your usual $158. The damage fee may be up to the purchase option price as found in your lease agreement. Virgin Islands through September 22, 2017. How to switch phone carriers like a pro and avoid early termination fees By Mark Jansen December 21, 2018 12:30PM PST Early termination fees for smartphones are a thing of the past with phone. Choose your mobile device, then add a plan and accessories. You will need to return the damaged or defective device within 10-15 days to avoid non-return charges. For Sprint, U. There are a whole bunch of other terms and conditions in both the Sprint and T-Mobile lease programs. , tablets, netbooks); the restocking fee is $50 for "smart phone" and "wearable devices" with SIM cards, which are high-end phones and wearable devices that are designed for Web and social media use in addition to standard phone features. Sprint Corp. I've been with sprint for 15 years. I praised the service, the reception quality, the affordable phone plans etc etc And in one situation all faith has been destroyed and the awful thing about it no one seems to care. Each incident has a service fee, as shown below. Powers-On Status. Insurance costs you extra each month and helps you pay to fix cracked screens, water damage, and other repairs. Re: Damaged Phone Return fee Hey there, thanks for reaching out. If I already have a Sprint device, can I use it with a Sprint Forward plan? Sprint Forward devices are specially designed to work with Sprint Forward plans. This 1964 Jaguar XKE is Series I coupe that was purchased in 1974 by the seller’s late father, who used it as a daily driver through the 1990s and in various enthusiasts’ events including SCCA and Porsche Club of America autocross competition and long-distance Jaguar tours throughout the years. I want to switch from Sprint myself but if I switch before April 2020 I still owe them $255 for my Samsung Galaxy phone bought last October. com or you can send by mail to Brightstar Device Protection, LLC Attn: Asset Protection, P. They will pay a low monthly fee to lease the device, and at the end of the leasing period, they will return it to Sprint or pay an additional amount to own it. sprint's apple device enrollment program agreement The following Terms and Conditions ("Terms"), as Sprint may modify from time to time, apply to the enrollment and participation by Customer in Sprint's Device Enrollment Program ("DEP") for any eligible Apple device. --(BUSINESS WIRE)-- With millions and. Account must be in active status to qualify for the Sprint Satisfaction Guarantees. Within the first 24 months, for the first two screen damage claims, a $29 Service Fee applies. If you have an eligible device that is not repairable, a device that is ineligible for repair, there is not an authorized repair location available, or we decide that a replacement is necessary, you will receive a replacement device and be charged the replacement. I have four lines that I pay about $350 a month. But it worked perfectly and has no cracks or anything. Sprint offers comprehensive coverage that can reduce or eliminate per-incident service fees for fixing or replacing your damaged, lost or stolen device, including devices that are unusable because of mechanical or electrical failure. Virgin Islands Customers. Bring your mobile number to Sprint and activate on Sprint Flex lease or purchase. Corporate accounts with business device flat pricing or subject to a Custom or Master Services Agreement do not qualify. Sprint had previously imposed the $10-a-month fee onto its 4G phones. Sprint Offers Open Enrollment for Device Protection During March Customers who didn’t initially enroll now have a second chance OVERLAND PARK, Kan. T-Mobile will buy your AT&T or Verizon smartphone. If your iPhone was damaged and you don't have AppleCare+ coverage, your repair fee will vary, depending on the repair, up to the out-of-warranty fee below. We have TEP and I believe it cost $100 to have a sprint store replace screen and $200 to replace phone if they can't fix it. Your taxes, plan charges or any other charges are not eligible. in cellphonery to understand all the choices, options, and terminology. Sprint Extends Hurricane Irma Support for the Florida Keys, Puerto Rico and U. Claims for device malfunctions must be made at a Sprint Phone Repair Center. We are a proud subsidiary of Brightstar Corp. If you have device protection on your device, you can file a claim with Asurion for a replacement device and continue with your monthly payment. The device has been on a payment plan for at least 90 days, and you've made at least three successful minimum payments. Welcome to Reddit, We continue to use the phones as the LCD is fine and everything works still. Please see our Additional Fees page for details. Service Fees Device Schedule The insurance deductibles listed above apply to approved claims for loss, theft, and physical or liquid damage (excluding ADH). A lease is different in that Sprint owns the device. Online registration is required to get your card. You may be responsible for an Equipment Fee before Sprint will repair or replace damaged Equipment. Features: 1. It must be received in good working condition or we will charge you a Damaged Device Fee of up to the total device value depending on the extent of the damage. The damage fee may be up to the purchase option price as found in your lease agreement. I've been a loyal Sprint subscriber for over 10 years. I've heard mix on damaged fees. Look for a Sales or Service location near you from the list of displayed results and select "Make an appointment". It's convenient, affordable and designed to give you everything you need to protect your device wherever you go. Damaged screen Not covered by warranty. This "Damaged Device Fee" could be as much as the replacement device's retail price. Tech Expert may be available separately for $7/month. operating properly is due to damage (for example, water damage, fire damage, or damage due to being dropped, tampering, neglect, or abuse, etc. If you change to a new eligible iPhone that is covered under the ACS administration, the ACS administration service fees will apply as applicable and any ADH or malfunction claims will not carry over to your new device because your claim. 00 per day, up to the cost of the device. You need to enable JavaScript to run this app. The way Sprint figures out the fee is that it charges $20 per month for each month that's left on your contract with a maximum fee of $350 and a minimum of $100 per device. Getting charged a damage device fee because my device was lost being sent back to sprint 🙃 missing from 8/23-9/20. Access customer service online at Sprint. Choose your mobile device, then add a plan and accessories. Virgin Mobile devices are designed to be activated on the Sprint network and most have a software programming lock that, in part, protects many of a device's features and functions against tampering and unauthorized reprogramming, and ensures that the device features are optimized for use on Sprint's network. * The delivery date is not guaranteed until you have checked out using an instant payment method. 99/month after free trial. We have TEP and I believe it cost $100 to have a sprint store replace screen and $200 to replace phone if they can't fix it. Within the first 24 months, for the first two screen damage claims, a $29 Service Fee applies. Online registration is required to get your card. For sale on Swappa: a gently-used KBJ191 HTC EVO 4G (Sprint) for $40 (KBJ191). To avoid a Damaged Device Fee, be certain your device is in good working condition, all components are included with the device return and that the device is unlocked. The Service Request Conversion Fee is the difference between the repair fee and the replacement fee, in instances where the device cannot be repaired, if you elect to have your device replaced. Get more details on the following pages and choose the one that’s right for you. Sprint Offers Open Enrollment for Device Protection During March Customers who didn't initially enroll now have a second chance OVERLAND PARK, Kan.